Introduction
0n4t is Pakistan's dedicated platform for online cricket betting, PSL live odds, slot games, and live casino entertainment. As a platform serving Pakistani players, we handle a range of personal data — from your CNIC and mobile number through to your JazzCash transaction history and betting activity. We take the responsibility of handling that data seriously.
This Privacy Policy sets out our commitment to treating your personal information with respect, transparency, and care. We operate under international gaming licence oversight and comply with applicable data protection frameworks that govern how platforms like 0n4t must handle player information. Our privacy practices are reviewed regularly to ensure they remain current, lawful, and fair to every Pakistani player on the platform.
If at any point you have questions about how 0n4t handles your data, or if you wish to exercise any of your privacy rights, you can contact our support team via Live Chat available 24/7 on any page of the 0n4t platform, or by emailing [email protected].
Personal Data We Collect
0n4t collects only the personal data that is necessary for the operation of the platform, compliance with our legal and regulatory obligations, and the delivery of a secure, high-quality gaming experience for Pakistani players. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Account registration, KYC verification, age verification |
| Contact Data | Pakistani mobile number, email address, city (e.g. Karachi, Lahore, Islamabad) | Account communication, support, promotional notifications |
| Financial Data | JazzCash number, EasyPaisa number, HBL/UBL/Meezan account details, PKR deposit and withdrawal history | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Bet history, game sessions, cricket betting markets, slot spins, win/loss records | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Verification Documents | CNIC scan or photograph, utility bill, bank statement (when requested) | Enhanced KYC, large withdrawal verification, AML compliance |
| Usage Data | Pages visited, features used, time on platform, clickstream data | Platform improvement, personalised experience, analytics |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by our responsible gaming obligations (for example, if you voluntarily disclose a gambling problem when requesting self-exclusion). Any such sensitive data is handled with additional safeguards and used only for the purpose for which it was disclosed.
How We Collect Your Data
0n4t collects personal data through the following channels and mechanisms:
- Direct registration: When you create your 0n4t account, you provide your name, Pakistani mobile number, email address, date of birth, and CNIC details directly through the registration form.
- KYC verification: When you reach verification thresholds or request large withdrawals, we may request additional identity documents such as a CNIC scan or proof of address.
- Payment transactions: When you make a PKR deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT, transaction data is generated and recorded against your account.
- Platform usage: As you navigate the 0n4t platform — placing cricket bets, spinning slots, playing live casino games — we automatically collect technical and usage data through server logs and analytics tools.
- Cookies and tracking technologies: We use first-party cookies and similar technologies as described in Section 9 of this Policy to collect session and preference data.
- Customer support: When you contact the 0n4t support team via Live Chat or email, the contents of those communications are recorded and stored to assist with your query and for quality assurance purposes.
- Third-party sources: We may receive identity verification data from licensed KYC service providers and fraud screening services that supplement the information you have provided directly to us.
How We Use Your Personal Data
0n4t uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process your personal data are:
- Account creation and management: To register your 0n4t account, verify your identity, maintain your PKR balance, and manage your account settings and preferences.
- Processing transactions: To process PKR deposits via JazzCash, EasyPaisa, and other Pakistani payment methods, and to process withdrawal requests to your registered payment accounts.
- Delivering gaming services: To allow you to place cricket bets on PSL, Asia Cup, and other events, to run slot games and live casino titles, and to settle bets correctly and transparently.
- Legal and regulatory compliance: To carry out KYC and AML checks, report suspicious transactions to relevant authorities, verify your age (21+ requirement), and comply with our international gaming licence conditions.
- Responsible gaming: To monitor your gaming patterns for signs of problem gambling behaviour, enforce self-exclusion requests, apply deposit limits, and fulfil our responsible gaming obligations.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, and any other prohibited conduct on the 0n4t platform.
- Customer support: To respond to your queries, resolve disputes, investigate complaints, and improve the quality of our support services.
- Platform improvement: To analyse usage patterns and technical performance data to improve the 0n4t platform experience for Pakistani players.
- Marketing communications: To send you promotional offers, PSL betting promotions, bonus notifications, and other marketing communications where you have opted in to receive them. You may opt out at any time.
0n4t will never use your personal data to make automated decisions about you that produce legal or similarly significant effects without appropriate human review, except where this is required for fraud prevention or AML compliance.
Legal Basis for Processing
0n4t processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual necessity: Processing that is necessary to perform our contract with you — specifically, the 0n4t Terms & Conditions — including account management, transaction processing, and bet settlement.
- Legal obligation: Processing that is required to comply with applicable law, including KYC identity verification, AML screening, age verification, and reporting obligations under our gaming licence.
- Legitimate interests: Processing carried out for 0n4t's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and platform analytics, where those interests are not overridden by your privacy rights.
- Consent: Processing based on your freely given, specific, informed consent — in particular, for marketing communications and for the use of non-essential cookies. Where consent is the basis for processing, you have the right to withdraw it at any time.
Sharing Your Personal Data
0n4t does not sell your personal data to third parties for their own marketing or commercial purposes. We share your personal data only in the following limited and controlled circumstances:
- Payment processors: We share the minimum necessary financial data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT processing providers to facilitate your PKR deposits and withdrawals. These providers process your data solely on our instructions.
- KYC and identity verification providers: We use licensed third-party KYC providers to verify your identity and CNIC details during the account verification process. These providers are contractually bound to process your data for verification purposes only.
- Fraud prevention and AML services: We share data with fraud screening and anti-money laundering service providers as necessary to meet our legal obligations and protect the integrity of the 0n4t platform.
- IT and platform service providers: We use cloud hosting, data analytics, and customer support software providers who may process personal data on our behalf as data processors under contractual data processing agreements.
- Regulatory and law enforcement authorities: We are legally obligated to disclose certain information to regulators, gaming authorities, law enforcement agencies, and tax authorities where required by law or by our gaming licence conditions. We will always seek to notify you of such disclosures where we are legally permitted to do so.
- Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 0n4t's business, your personal data may be transferred to the relevant third party. You will be notified of any such transfer and the privacy implications prior to any change in data controller.
All third parties with whom 0n4t shares personal data are subject to contractual obligations requiring them to maintain appropriate data security standards and to process your data only for the specified and permitted purposes.
Data Retention
0n4t retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as we are required to retain it by applicable law or our gaming licence conditions. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Gaming licence compliance, AML obligations |
| KYC and identity documents | Duration of account + 5 years post-closure | Regulatory requirements, fraud prevention |
| PKR transaction records | 7 years from transaction date | AML compliance, tax and financial record-keeping |
| Betting and gaming history | Duration of account + 5 years post-closure | Dispute resolution, responsible gaming monitoring |
| Customer support records | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing consent records | Duration of consent + 3 years | Proof of consent, regulatory compliance |
| Technical / server logs | 12 months from collection | Security monitoring, platform analytics |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity. Where anonymisation is used, the anonymised data may be retained indefinitely for aggregated analytics purposes.
Data Security
0n4t implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes the following measures:
- Encryption in transit: All data transmitted between your device and the 0n4t platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. This includes all account data, PKR transaction data, and login credentials.
- Encryption at rest: Sensitive personal data stored in 0n4t databases — including CNIC information, payment account details, and account credentials — is encrypted at rest using AES-256 encryption.
- Access controls: Access to systems containing personal data is restricted to authorised 0n4t staff on a strict need-to-know basis. All access is logged and subject to regular audit.
- Two-factor authentication: 0n4t supports two-factor authentication (2FA) on player accounts to provide an additional layer of security for your login credentials.
- Penetration testing: 0n4t engages independent security specialists to conduct regular penetration testing and vulnerability assessments of the platform infrastructure.
- Incident response: In the event of a data breach that affects your personal data, 0n4t will notify you and relevant authorities in accordance with applicable legal obligations and without undue delay.
Cookies & Tracking Technologies
0n4t uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to secure your session, and to improve the experience for Pakistani players. A cookie is a small text file placed on your device by the 0n4t platform when you visit.
The types of cookies we use are:
- Strictly necessary cookies: These cookies are essential for the 0n4t platform to function. They enable core functions such as session management, secure login, and PKR balance display. These cookies cannot be disabled without preventing you from using the platform.
- Functional cookies: These cookies remember your preferences, such as your preferred language and the sports markets you visit most frequently (for example, PSL cricket betting markets), to personalise your 0n4t experience.
- Analytics cookies: We use first-party analytics cookies to understand how Pakistani players navigate the platform — which pages are most visited, where players encounter difficulties, and how the platform performs across different devices and connection types.
- Marketing cookies: Where you have given your consent, we may use cookies to track your response to 0n4t promotional campaigns and to avoid showing you the same promotion repeatedly.
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 0n4t platform. For more information on managing cookies in your specific browser, please refer to your browser's help documentation.
Your Privacy Rights
As a user of the 0n4t platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 0n4t support team via Live Chat or at [email protected]. We will respond to all valid requests within 30 days.
- Right of access: You have the right to request a copy of the personal data that 0n4t holds about you, including your betting history, KYC records, and transaction data.
- Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update some data (such as your contact number) directly via your 0n4t account settings.
- Right to erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Please note that this right is subject to our legal obligations to retain certain data under gaming licence and AML regulations.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while you are contesting its accuracy or objecting to its use.
- Right to data portability: Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transferred to another service provider where technically feasible.
- Right to object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though 0n4t may be able to demonstrate compelling grounds to continue processing in some cases.
- Right to withdraw consent: Where processing is based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
If you are not satisfied with how 0n4t has handled your personal data or responded to a privacy rights request, you have the right to lodge a complaint with the relevant supervisory authority in the jurisdiction that governs our gaming licence.
Minors & Age Verification Policy
The 0n4t platform is strictly for adults aged 21 and above. 0n4t does not knowingly collect personal data from any person under the age of 21. All accounts are subject to mandatory age verification as part of the KYC process, and CNIC-based identity verification is used to confirm that every registered player meets the minimum age requirement.
If 0n4t becomes aware that personal data has been collected from a person under the age of 21 — whether through a successful registration or any other means — we will take the following steps immediately:
- Suspend the account and freeze any associated PKR balance pending investigation.
- Void all bets placed during any period in which the account was active.
- Return any deposited PKR funds via the original payment method after deducting any winnings generated from voided bets.
- Permanently delete all personal data associated with the underage account, except for records required to be retained for legal and AML compliance purposes.
- Report the incident to relevant authorities as required by our gaming licence obligations.
International Data Transfers
0n4t operates under an international gaming licence and uses service providers — including cloud infrastructure, KYC verification, and fraud prevention services — that may be located in jurisdictions outside Pakistan. This means that your personal data may be transferred to and processed in countries other than Pakistan.
Where such international transfers occur, 0n4t ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Safeguards may include:
- Contractual data processing agreements that impose data protection obligations on the receiving party equivalent to those applicable to 0n4t.
- Transfers to countries or organisations that have been assessed as providing adequate data protection standards by relevant regulatory authorities.
- Binding corporate rules or approved standard contractual clauses where required by the data protection framework applicable to our gaming licence.
By registering an account with 0n4t and using the platform, you acknowledge and consent to the international transfer of your personal data as described in this section.
Changes to This Privacy Policy
0n4t reserves the right to update or amend this Privacy Policy at any time. Changes may be necessary due to updates in applicable law or regulatory requirements, changes in the services we offer, enhancements to our data security practices, or other legitimate operational reasons.
When we make material changes to this Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you via the email address registered to your 0n4t account and/or via a prominent notice on the 0n4t platform at least 14 days before the changes take effect. For non-material changes, the updated Policy will be published on this page with a revised effective date.
Your continued use of the 0n4t platform after any changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change, you should cease using the platform and may request account closure in accordance with the 0n4t Terms & Conditions.
Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 0n4t handles your personal data, please contact us using the details below. Our support team is available around the clock, every day of the year — including during PSL season and World Cup tournaments.
0n4t Data & Privacy Support
📧 Email: [email protected]
💬 Live Chat: Available 24/7 via the chat icon on any page of the 0n4t platform
🌐 Website: https://0n4t.app
When contacting us regarding a privacy rights request, please include your registered 0n4t username and the nature of your request so that we can direct your query to the appropriate team and respond within the 30-day response window.